Why Salesforce Service Cloud Means Faster, Smarter Customer Service
Whether you’re in the B2C or B2B space, companies of any size need to navigate customers raising support tickets and [...]
Whether you’re in the B2C or B2B space, companies of any size need to navigate customers raising support tickets and [...]
Providing accurate, timely, and consistent pricing for customers often makes the difference between a closed-lost and closed-won deal. Sales reps [...]
The handoff between marketing and sales doesn’t need to be complicated anymore. There has long been a disconnect between marketing [...]
How Lead to Cash Will Revamp Your Lead Generation Strategy & Marketing Automation Efforts We often see companies with disconnected [...]
The field services industry has seen dramatic changes stemming from technology over the years. The industry is complex, with a [...]
Time and time again, we run into companies that have made a great first step by deploying Salesforce, but aren’t [...]
Customer experience and closing deals are top priorities for most companies today. Unfortunately, they don’t always go hand in hand, [...]
Many businesses today are looking for an “all-in-one” solution for their business apps. These organizations understand the complexities and [...]
The new customer experience requires businesses to transform their people, process and technology from lead-to-cash. Delivering quotes and invoicing [...]
Salesforce includes several standard objects you can use to support and manage your quoting. A quote (a standard object) [...]
Does your sales team keep track of expenses on spreadsheets, referring back to crumpled up receipts from last week’s trip? [...]
There are thousands of options on the market today for business management software. Many, if not most, of these options were [...]
Providing accurate, timely and consistent pricing for customers often makes the difference between a closed-lost and closed-won deal. It [...]
Editor’s note: This is the third article in a series highlighting the new role marketers are taking in the [...]
More and more businesses are looking at Salesforce as a complete solution from lead-to-cash. In fact, the more departments working [...]
Salesforce Sales Cloud is a robust platform with a multitude of capabilities for managing and growing the sales function. But [...]
For those of us working in the energy industry, especially if you’re challenged with today’s low natural gas prices, efficiency [...]
Countless businesses in the energy sector still count on Excel to manage their sales, service and operations. In today’s competitive [...]
CRM and marketing automation software have rapidly advanced in the past few years. Major CRM tools have been around for [...]
Implementing new technology to increase efficiency, facilitate growth, reduce paperwork and other improvements is a top priority for many field [...]
Modernizing sales, service, and marketing technology has become a key goal of field service-based businesses such as HVAC, lighting, janitorial, [...]
Sales and marketing teams need more data than ever to engage prospects and delight customers. It’s no longer a luxury [...]
Sales and marketing teams need more data than ever to engage prospects and delight customers. It’s no longer a luxury [...]