What is Salesforce Customer 360?
As corporate retail giants like Amazon continue to grow, we have come to enjoy the convenience and simplicity of getting [...]
3 Ways High-Tech Companies Can Prepare For The New Era of Sales
The high-tech industry deals with exponential growth, new entrants, mergers, and acquisitions all the time. In order for these businesses [...]
Simple Ways for High-Tech Companies to Improve Their Sales
The fast-moving high-tech sector is constantly dealing with exponential growth, new entrants, mergers and acquisitions. For these businesses to thrive, [...]
Inside the Buyer’s Journey: Decision
At a high level, the Buyer’s Journey is an intricate three-part process. By understanding each stage in full detail, individuals [...]
Inside the Buyer’s Journey: Consideration
Your business can and will influence your target market through sales, marketing or customer service. That’s why it’s vitally important [...]
Inside the Buyer’s Journey: Awareness
It is critical that individuals working in sales, marketing or any other role that interacts with customers understand the Buyer’s [...]
Salesforce Adoption Problems and How to Solve Them
The decision to implement Salesforce shouldn't be taken lightly. Giving everyone a voice in the process is crucial to [...]
Developing a CRM Strategy That Best Fits Your Business
Customer Relationship Management (CRM) software is a system that stores information about prospects and customers related to their inquiries, quotes, [...]
3 Expert Pardot Tips Every Marketer Should Know
79% of top-performing companies have been using marketing automation for two or more years, so implementing marketing automation isn’t a [...]
A Successful Salesforce Implementation Requires a Discovery Process
Discovery remains one of the most overlooked and often undervalued steps in a successful Salesforce implementation. That goes for core [...]
Healthcare Research Firm Streamlines Operations with Salesforce
In 2011, Professional Research Consultants (PRC) bought Salesforce.com’s Sales Cloud CRM product to help support sales activities and improve [...]
8 Signs It’s Time to Hire a Salesforce Consultant
Do-it-yourself Salesforce implementation is tempting. Yes, there are some organizations that successfully self-implement Salesforce, often with the help of an [...]
How to Build a Partner Portal in 30 Days Using Salesforce Community Cloud
Remember when it took many long, painstaking months to build a Web portal for your customers? A partner portal [...]
Internet Security Company Builds Partner Portal with Salesforce Community Cloud
If your company has an indirect sales channel such as a dealer network or agents who resell your products [...]
6 Undeniable Benefits of Using Salesforce Community Cloud Web Portals
The creation of a customer and / or partner community portal extends the rich insights provided by a CRM database [...]
What to Do After Implementing Salesforce
One of the biggest misconceptions surrounding Salesforce (or any major new technology investment) is that once it's implemented, it will [...]
Tips for Creating a Winning Pardot Implementation Strategy
If you’re planning to implement Pardot, make sure you develop an implementation strategy. Sure, you can configure Pardot quickly and [...]
How to Increase Salesforce Adoption from the Top Down
Strong Salesforce adoption is the cornerstone of a successful implementation and ongoing ROI. The higher your adoption rate, the higher [...]
5 Critical Salesforce Implementation Mistakes (And How to Avoid Them)
If you’re getting ready to implement Salesforce, you’ve probably already invested a lot of time and money in making sure [...]
Customer Story: Small Business Uses Salesforce to Forecast Revenue
Before implementing Salesforce a few months ago, Andy Blaszak was managing his sales team, customer contact information and operations like [...]
Top Salesforce Implementation Tips and Best Practices
Deploying Salesforce in your organization is not best handled with a flip of the switch. Building a strong Salesforce implementation [...]
Technology Start-Up Integrates Salesforce with Billing System
Two years into their implementation, Shane Piper knew his organization was missing out on getting the best return possible [...]
How to Create a Salesforce Chatter Implementation Plan
Business software is almost always not turn key. Employees need training, defined processes, user champions and sometimes custom development and [...]
Case Study: Manufacturer Implements Salesforce with Oracle Integrations
Valmont Industries is one of the world’s leading manufacturers of engineered products and services for infrastructure and irrigation equipment [...]
How to Prepare Internally for a Successful Salesforce Implementation
As a consulting partner, we see a lot of customers get excited about Salesforce. And, for good reason – [...]