"If you only chase the best practices you'll end up at average. You really want to know, "what's the next practice?" In talking with Jack and his team, he was good at saying, ?this is where the industry is, but that's not where you want to be. You want to be in the next place, and these are the ways you can get there affordably, quickly, and without sacrificing all that's come before."
COO, Professional Research Consultants